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Neighborhood Outreach Coordinator

The Lind-Bohanon Neighborhood Association (LBNA) is a nonprofit neighborhood organization representing the interests of homeowners, renters, and business owners in the Lind-Bohanon neighborhood of Minneapolis. Our mission is to improve and enhance our neighborhood in the areas of housing, business, safety and community involvement. As this year begins anew, we look to continue the valuable work of LBNA to improve our physical space and involve members from our entire community.

We are looking for a dynamic individual to perform and oversee various outreach and community engagement activities with residents of the Lind-Bohanon community. Understanding the importance of diversity, equity, and inclusion and the role it plays in serving the Lind-Bohanon community is a must. This position will provide outreach planning and coordination of events for community and stakeholder engagement functions. Responsibilities include providing marketing and planning activities in order to promote knowledge of LBNA to the community and serve as a liaison and advocate for relaying community concerns to the LBNA Board of Directors on a regular basis. Building and maintaining working relationships with the City of Minneapolis staff, the community, other stakeholders, and the LBNA Board of Directors is critical to the success of this position. The coordinator will create and attend community activities and events in alignment with the expectations of the overall job responsibilities. This is a contract, part-time, hourly position for 24-32 hours per week, compensated at $30 an hour. This position will require evening and weekend availability.

Duties & Responsibilities

Outreach (50%):  This position is community facing and represents the values established by the LBNA. Leading with cultural awareness and competency are important to this role. This position requires the ability to work with diverse communities and be empathetic to the needs of community members. Strong ties to North Minneapolis and the Lind-Bohanon neighborhood are critical to this role. This position will lead all outreach and community efforts and substantial experience in community engagement is required. Authentic engagement and having the ability to build partnerships with other community organizations will be an important part of this role. Development of an annual work plan with the LBNA Board of Directors to establish outreach goals and initiatives for the coming year is also required.

Event and Initiative Planning (35%): This position will be responsible for the planning and implementation of all community events ranging in scale, as well as managing communications and implementation of organizational initiatives related to the events with LBNA Board of Director input and approval. All event planning will be in alignment with the organizational goals of the LBNA with determined outcomes as defined by the LBNA Board of Directors. Excellent customer service skills are important and must align with the LBNA in promoting a positive and inclusive engagement process within the community.

Reporting (10%): This position will be expected to develop and maintain accurate records regarding outreach efforts and all community events scheduled. An event planning budget will be developed and submitted to the LBNA Board of Directors for approval prior to events being finalized. Development of an annual outreach plan is required, along with monthly updates submitted to the LBNA Board of Directors for input and decision making. Effective monitoring of community feedback will also be expected and shared regularly with the Board.

Other Duties as Assigned (5%): As time and opportunity permits, there may be other duties assigned that support the mission, vision, and values of the LBNA as determined by the Board.

Knowledge, Abilities, and Skills

Cultural Awareness: The incumbent has an awareness of cultural competence and a strong adherence to authentic engagement. They understand the importance of planning, processes, and decisions with a lens toward equity and with an awareness of the need to engage historically disenfranchised communities. The incumbent must be able to develop and maintain relationships with diverse communities.

Skilled Communicator: Both persuasive writing and formal presentation communication skills are essential. The incumbent is expected to have critical thinking skills, human relations, interpersonal, and problem solving skills. The incumbent must possess the written communication skills to edit and standardize written documentation and correspondence. Advanced level writing, editing, presentation development skills and experience needed to simplify and prepare messages and content for public presentation. Able to successfully elicit, capture, and reflect the input and feedback of stakeholders. The incumbent knows how to build channels and repositories needed to manage information and communications.

Human Relations: The incumbent must be able to direct the activities assigned and handle differing opinions of individuals or special interest groups to negotiate solutions. The person must be diplomatic and sensitive to the sometimes-conflicting interests and varying levels of ability and be empathetic to differences.

Problem Solver: The incumbent is a creative problem solver with the ability to effectively deal with sensitive issues, and to effectively engage individuals and groups with divergent perspectives.

Minimum Qualifications:

Education: Associate or Bachelor’s Degree in business administration, social or behavioral sciences, social work or related fields of study or years of personal lived experience working in similar roles will be considered.

Experience: 3+ years of experience in community engagement and outreach with a proven track record in effective outreach efforts. Excellent oral and written communication skills with the ability to work independently to complete projects on time and within scope and budget. Working knowledge of computer software such as Microsoft Office Suite or G Suite is required. Proven ability to work and communicate effectively with communities of diverse backgrounds and experiences.

Preferred Qualifications:

Resident of Lind-Bohanon or a nearby community

Ability to speak multiple languages

To Apply:

Please submit a resume, cover letter, and references to [email protected]

Lind Bohanon is an equal opportunity employer.  If an accommodation is needed for the interview, please include that information with your resume and cover letter.

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